How to Fix Status of Gmail Error 500? A Complete Guide

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  • Updated on November 13th, 2025

Summary: Using Google Workspace, & trying to sign in  Error (500)  pops up in your Gmail window. It becomes very infuriating. Now what to do?  The answer is to fix status of Gmail Error 500. Thus, you might be wondering how to fix this Gmail Error. This article is your solution. Here, we have covered why this error happens and how to fix E500 in your Gmail. Plus, we will cover how you can safeguard your data with the Gmail Email Backup Tool.

 

User Query:

“Hi, I keep getting a ‘500 Something went wrong’ error in Gmail, both on my computer’s browser and the mobile app. I can’t send or receive emails, and it’s very disruptive for my work. I’ve already tried refreshing the page and closing and reopening the browser, but the error comes back.”

-Rohit Gyani, Freelance Writer

Why Does Gmail Error 500 Happen?

Before we dig into how to fix status of Gmail Error 500, we must understand why this temporary Gmail error happens.

  • Temporary Server Glitches: This is the most common cause. A specific Google server might be overloaded or experiencing a temporary bug.
  • Google Service Outages: Occasionally, a specific Gmail service or even a broader part of Google’s infrastructure has a partial outage, causing errors for many users.
  • Overloaded Browser Cache: While the error is server-side, your browser’s cached files can sometimes become corrupted and display the error incorrectly or prevent a refresh from solving it.
  • Account-Specific Sync Issues: In rare cases, a temporary problem syncing your specific account data can manifest as a 500 error.

How to Protect Gmail Data as PST?

  1. Launch the Gmail Backup Tool and sign in.
  2. Then, select all emails you wish to back up.
  3. Choose PST as your output format.
  4. Further, apply any desired filters for the conversion.
  5. Lastly, select a save location and start the download.

The Best Ways to Fix Gmail Error 500

The Gmail Error 500 (also known as Internal Server Error 500) usually appears when Gmail’s servers face temporary issues or when your browser encounters cached data conflicts. Fortunately, you can fix it quickly by following the methods below. These methods are more of a troubleshooting to fix status of Gmail Error 500.

1. Browser’s Cache and Cookies

Old or corrupted browser data can cause conflicts with Gmail’s scripts, leading to Error 500.

Steps to Clean Browser’s Cache and Cookies

  1. Open your Browser Settings (by clicking the three dots in the top-right corner).
  2. Then, navigate to Privacy and Security or History.
  3. Thereafter, click on Clear Browsing Data.
  4. Next, select the time range (e.g., “Last hour” or “All time”).
  5. Ensure the boxes for Cached images and files and Cookies, and other site data are selected.
  6. Further, click Clear Data.
  7. Lastly, fully restart your browser and attempt to log in to Gmail again.

2. Test in an Incognito or Private Window

Browser extensions (like ad-blockers or privacy tools) can sometimes interfere with Gmail’s functionality. Therefore, to resolve Gmail Temporary Error 500, you can try signing in to Incognito or a Private Window.

How to Sign In to Gmail in Ingonito?

  1. Open a new Incognito (Chrome) or Private (Firefox, Edge, Safari) window.
    • For Windows: Ctrl+Shift+N or For Firefox, Edge, Safari (Cmd+Shift+N)
  2. Next, navigate to Gmail and try to sign in.

Interpretation: If Gmail works correctly in this mode, one of your browser extensions is likely the cause. Proceed to the next step to identify it.

3. Disable Browser Extensions

If the error disappears in Incognito mode, you need to find the problematic extension to fix status of Gmail Error 50.

Steps to Disable Browser Extensions

  1. Firstly, go to your browser’s extensions management page:
How to Reach the Browser’s Extensions Management Page

  • For Chrome: Type chrome://extensions/ in the address bar.
  • For Firefox: Go to about:addons.
  • For Edge: Type edge://extensions/
  • For Safari: Go to Safari > Settings (or Preferences) > Extensions

  1. Then, disable all extensions by toggling them off.
  2. Afterward, restart your browser and check Gmail.

If it works, re-enable extensions one by one, checking Gmail after each, until you identify the culprit. Keep the problematic extension disabled.

4. Switch to a Different Browser or Device

This helps determine if the problem is isolated to your primary browser. Plus, you might be able to fix status of Gmail Error 500.

Process to Switch Gmail to a different Browser

  1. Firstly, open a different web browser (e.g., if you use Chrome, try Firefox or Microsoft Edge).
  2. Then, log in to Gmail.
  3. If it works, the issue is specific to your original browser. Consider updating or resetting its settings.

Note:Also, try accessing Gmail on a different device, like your smartphone, to confirm the issue is not account-wide.

5. Check for a Widespread Google Outage

Gmail Error 500 Code can be part of a broader service disruption.

How to Check Google Outrage?

  1. Visit the official Google Workspace Status Dashboard (status.google.com).
  2. Then, look for the Gmail service icon. If it shows a Service disruption or Service outage, the problem is on Google’s end.

Solution: In this case, no action on your part will resolve it. You must wait for Google to address the issue.

6. Contact Google Support

If you have exhausted all self-help steps and the status dashboard shows no outage, the issue might be specific to your account.

How to Contact Google Support?

  1. Firstly, visit the Gmail Help Center (support.google.com/mail).
  2. Then, use the Contact Us or Send Feedback option to describe the issue and the steps you have already taken. This is the final escalation path.

How to Secure Gmail Data?

CloudXena bridges this gap, turning your Gmail from a service you use into an asset you control. Our advanced tool doesn’t just copy data; it intelligently structures and downloads your entire mailbox, empowering you to break free from platform dependencies. This is more than backup; it’s digital independence, delivered in the format of your choice.

Steps to Secure Gmail Emails with CloudXena

  1. Launch CloudXena and sign in securely.
  2. Then, select your desired Gmail emails or folders.
  3. Next, choose the desired format (email client/ file format).
  4. After that, refine with filters like date range.
  5. Lastly, pick a destination and start the download.

Check Out This Guide: How to Transfer Bell Email to Gmail?

Writer’s Note

A Gmail Error 500 is typically a temporary server-side issue, but it can severely disrupt your workflow. As we’ve outlined, you can often fix status of Gmail Error 500 quickly by clearing your browser cache, testing in incognito mode, or disabling interfering extensions.

However, these errors serve as an important reminder: your access to cloud-based data is never 100% guaranteed. The most powerful step you can take is to proactively secure your information.

With CloudXena, you can maintain a current backup of your emails in a versatile format like PST and many more. Moreover, you transform a potential crisis into a useful file. This ensures that, regardless of server errors, your data remains safe, accessible, and entirely under your control.

Frequently Asked Questions

Q1. What are the reasons behind Gmail Temporary Error 500?

Ans. Gmail Temporary Error 500 (also known as Internal Server Error 500) usually occurs when Gmail’s servers face temporary issues or when there’s a local problem with your browser or cache data. Common causes include:
1. Corrupted browser cache or cookies
2. Outdated browser version
3. Conflicting browser extensions or ad blockers
4. Temporary server outage on Google’s end
5. Overloaded mailbox or sync issues with Google Workspace

Q2. How to solve the Error 500 status code in Gmail?

Ans.  You can fix Gmail Error 500 by following these quick troubleshooting steps:
1. Clear your browser cache and cookies to remove outdated data.
2. Open Gmail in Incognito or Private Mode to rule out extension conflicts. 
3. Disable unnecessary browser extensions, especially ad blockers or privacy tools.
4. Try a different browser or device to confirm if the issue is browser-specific.
5. Check the Google Workspace Status Dashboard to see if Gmail’s servers are temporarily down.
 
Even after applying these fixes, it’s smart to safeguard your mailbox using the CloudXena Gmail Email Backup Tool.

About The Author:

Milan Kumar Vishvas is a seasoned content writer with expertise in creating SEO-friendly, engaging, and insightful content across industries, including IT, SaaS, and finance. With years of experience in copywriting, recruitment, and digital branding, Milan specializes in simplifying complex concepts into clear, impactful narratives that connect with readers. When not writing or strategizing, he is passionate about exploring new trends in technology, digital marketing, and workplace culture. Milan firmly believes in the power of words to inform, inspire, and transform businesses.

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